Workers Highlight: Dr. William Derban


While you hear Dr. William Derban communicate concerning the transformative energy of know-how for our purchasers, you can’t assist however ask “how?” He guarantees that by listening to the wants of individuals dwelling in excessive poverty, there you will see your reply. Main by instance, Dr. Derban is laser-focused on offering human-centered options that hold the folks we serve on the middle of our work—options that may be scaled at an ultra-low price and make lasting change in communities dealing with unimaginable obstacles.

Dr. Derban serves because the Head of Digital Monetary Companies for Alternative Worldwide, defining technical requirements, creating enterprise technique, and negotiating collaborations throughout cellular cash and cellular/cellular phone banking. His staff has constructed out a multi-year technique to scale digital options for our purchasers in all our program areas: for example, tablets for trainer coaching and sharing of farming greatest practices; cellular apps to show monetary literacy; digitizing financial savings teams at a drastically lowered price for members; and dashboards for microbanking companions. Alternative’s strategy combines high-touch (private assist, coaching, and connections) and high-tech to create excessive influence for folks in want.

Dr. Derban has witnessed the transformative energy of know-how himself, particularly advances in cellphones. In 2006, he was despatched to Japanese Uganda because the Monetary Inclusion Supervisor at Barclays. His mission: to determine present banking companies for the residents of the small village of Katine. At the moment, one of the best they may do for the individuals who may journey to the closest financial institution department miles away was to save lots of them the difficulty of bringing a passport picture by taking their image on the department. Ten years later, the folks of Katine have been accessing cellular wallets on their telephones proper from their village. They might switch, deposit, and withdraw cash on the native banking agent, all with out leaving Katine.

Quick ahead to in the present day, a number of cellular purposes can be found to our purchasers dwelling in distant areas. As an example, the Alternative Worldwide financial savings utility permits financial savings teams to seize all their transactions on a cellphone, decreasing journey time and protecting their information safe. As Dr. Derban notes, “Cell know-how and the cell phone proceed to revolutionize the way in which we offer monetary companies, particularly to folks dwelling in poverty.”

Twaina Mustafa is a member of the Tiyanjane B Savings Group in Dedza, Malawi. She is the treasurer of the group and has embraced using a mobile app even though she shares a phone among several villagers. With her new digital skills, she now teaches other groups to use technology, bridging the digital gender divide.
Twaina Mustafa is a member of the Tiyanjane B Financial savings Group in Dedza, Malawi. She is the treasurer of the group and has embraced utilizing a cellular app regardless that she shares a cellphone amongst a number of villagers. Together with her new digital abilities, she now teaches different teams to make use of know-how, bridging the digital gender divide.

Not solely does Dr. Derban lead a staff of consultants at Alternative Worldwide, he additionally believes within the energy of collaboration: he’s the convener and co-founder of the Monetary Inclusion Discussion board Africa, a community of execs obsessed with selling monetary inclusion throughout Africa. Dr. Derban sits on a number of monetary inclusion-related boards and is a passionate speaker on growth and monetary inclusion. In November 2022, he was featured as a visitor writer in Subsequent Billion: The Energy of Belief in Digital Finance: Find out how to Leverage Trusted Expertise to Maximize Inclusion and Impression. In his article, he outlines six key areas for creating trusted know-how improvements, at all times rooted in human-centered design.

Dr. Derban lives in London together with his spouse and three youngsters, who, not surprisingly, love all know-how, particularly video games. Whereas he spends a lot of his time pondering and “dwelling” in know-how, he says he enjoys spending time within the “actual world”: “I really feel at peace when I’m out within the area visiting purchasers in distant rural places. Listening to tales not essentially of hardship, however of hope. [I recommend that we] Stroll of their fields, see their youngsters. It’s the easiest way to grasp the lives we search to alter.”