Erie Insurance coverage ranked the very best amongst private traces insurers in J.D. Energy’s 2022 US Impartial Agent Satisfaction Examine. This marks the second consecutive yr that Erie has taken the number-one spot.
Erie Insurance coverage took the highest spot in all six research components: claims processing, quoting, product choices, servicing insurance policies, help and communication, and fee.
The corporate led all private traces carriers within the research, scoring 838 on J.D. Energy’s 1,000-point scale. Erie’s whole rating was greater than 80 factors larger than the private traces phase common.
“This recognition has particular means for Erie due to our agent-centric mannequin,” mentioned Doug Smith, government vice chairman of gross sales and merchandise for Erie Insurance coverage. “Our relationship with our brokers is our most necessary asset, and we offer a strong help system to assist them to develop their enterprise and ship on our shared promise of service.”
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The research was developed in alliance with the Impartial Insurance coverage Brokers & Brokers of America. Outcomes had been primarily based on the outcomes of 4,670 evaluations of non-public and industrial trace insurers with which companies had positioned insurance policies through the earlier 12 months.
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