Authors:
Below the Middle for Buyer Safety, Dvara Analysis has been engaged on growing a market monitoring software that leverages social media information to establish customer-facing points with India’s main cost infrastructure, the Unified Funds Interface (UPI). UPI facilitates low-cost, immediate cost and interoperability throughout totally different banks working in India. Given its simplicity at totally different levels, from onboarding to creating funds, it has garnered immense recognition amongst Indian prospects. Consequently, even a small share of transaction failure or different difficulties skilled whereas utilizing UPI impacts a lot of prospects, and may trigger system-level tensions.
Subsequently, it turns into essential that regulators and suppliers be outfitted with a software that assists them in monitoring the ecosystem and figuring out rising points earlier than they adversely influence massive sections of customers. Thus, along with inner grievance redress techniques’ information relating to buyer experiences, you will need to deploy instruments that may triangulate points from different sources too. Social media emerges as a chief candidate for such an train, since more and more prospects are utilizing it to voice their experiences, each good and unhealthy.
Learn concerning the ongoing work on the event of this software by Dvara Analysis right here.
Cite this weblog:
APA
Singh, A., & Bhattacharya, D. (2023). Growing a Mechanism for ‘Market Monitoring of Buyer-facing Points with Unified Funds Interface (UPI)’. Retrieved from Dvara Analysis.
MLA
Singh, Anubhutie and Dwijaraj Bhattacharya. “Growing a Mechanism for ‘Market Monitoring of Buyer-facing Points with Unified Funds Interface (UPI)’.” 2023. Dvara Analysis.
Chicago
Singh, Anubhutie, and Dwijaraj Bhattacharya. 2023. “Growing a Mechanism for ‘Market Monitoring of Buyer-facing Points with Unified Funds Interface (UPI)’.” Dvara Analysis.
